Dropbox Controls Spending with ServiceNow & Genpact
Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. The company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency. Key results include:
- 50%+ faster procurement cycle
- 1,000+ processes automated
- 99%+ compliance
This case study details Dropbox's challenges, solutions, and benefits of transforming procurement into a strategic asset. Read the full case study to learn how ServiceNow and Genpact enabled Dropbox to optimize purchasing, unlock savings, and equip employees to maximize productivity.