Automatic Call Distributor Systems Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Infographic: Gartner 2020 IT spending forecast
sponsored by TechTarget ComputerWeekly.com
EGUIDE: With the waning of global uncertainties, businesses are redoubling investments in IT as they anticipate revenue growth, but their spending patterns are continually shifting. This infographic shows Gartner 2020 IT spending forecast.
Posted: 08 Feb 2021 | Published: 21 Jan 2020

TechTarget ComputerWeekly.com

Infographic: Zoom vs Teams vs Cisco
sponsored by TechTarget ComputerWeekly.com
EGUIDE: While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.
Posted: 17 Jun 2021 | Published: 17 Jun 2021

TechTarget ComputerWeekly.com

CW Europe - June-August 2021: Amsterdam reins back datacentre developments over environmental concerns
sponsored by TechTarget ComputerWeekly.com
EZINE: The construction of datacentres in the Netherlands' Amsterdam region has accelerated at such a pace that their demands for electricity are causing concern, prompting city authorities and datacentre operator to open a dialogue about sustainable datacentre industry expansion.
Posted: 26 May 2021 | Published: 10 Jun 2021

TechTarget ComputerWeekly.com

Computer Weekly – 21 March 2023: The risks of an imbalance in AI
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, a leading AI expert explains the risks of an arms race in artificial intelligence caused by the domination of private sector providers. Our latest buyer's guide examines ways to reduce IT's energy use. And we analyse the latest damning revelations from the Post Office scandal inquiry. Read the issue now.
Posted: 17 Mar 2023 | Published: 21 Mar 2023

TechTarget ComputerWeekly.com

The Automation Architect’s Handbook: Leading End-To-End Automation Journeys
sponsored by Red Hat
EBOOK: In this automation architect’s guiding e-book, discover a walkthrough map of the steps required to lead your organization beyond task-centric automation toward an enterprise-wide strategy.
Posted: 19 Apr 2024 | Published: 19 Apr 2024

Red Hat

Computer Weekly – 17 January 2023: How PepsiCo works with tech startups to drive growth
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to food and drinks giant PepsiCo, about how it works with tech startups to drive growth and digital transformation. Our latest buyer's guide examines the key elements of a composable business. And with all the chatter about ChatGPT, we look at the implications of generative AI. Read the issue now.
Posted: 16 Jan 2023 | Published: 17 Jan 2023

TechTarget ComputerWeekly.com

Computer Weekly – 10 May 2022: The spies who hack you – the growing threat of spyware
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after 10 Downing Street was hit by a spyware attack, fears about targeted mobile phone hacks are increasing. Our salary survey highlights the diversity challenge in IT, with men's support for women in IT declining. And we look at how datacentre heat reuse can help reduce carbon emissions. Read the issue now.
Posted: 09 May 2022 | Published: 10 May 2022

TechTarget ComputerWeekly.com

UKTech50 2021 - The most influential people in UK technology
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com