Information Technology Service Centers Reports

Benelux Salary Survey 2016/2017
sponsored by TechTarget ComputerWeekly.com
EGUIDE: he Computer Weekly 2016-2017 salary survey, which questioned 190 IT and business professionals in Benelux, found that, as expected, senior IT managers command the highest salaries, with an average annual income of €128,180.
Posted: 08 Feb 2021 | Published: 08 Jun 2017

TechTarget ComputerWeekly.com

Project Brief: Inside Juniper's radical IT transformation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Western Australian aged care provider Juniper embarked on an aggressive strategy to completely transform its IT operations in just two years. This 1-page brief summarises how this overhaul has helped free up the resources needed to provide better quality of care for residents.
Posted: 08 Feb 2021 | Published: 15 Sep 2020

TechTarget ComputerWeekly.com

10 AI and machine learning use cases in ITSM
sponsored by TechTarget ComputerWeekly.com
EGUIDE: AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
Posted: 08 Feb 2021 | Published: 13 Jul 2020

TechTarget ComputerWeekly.com

IT outsourcing in the digital age
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.
Posted: 08 Feb 2021 | Published: 17 Apr 2018

TechTarget ComputerWeekly.com

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems

ITSM: Connecting Service Desk Operations to IT Strategies
sponsored by IBM
EGUIDE: This expert e-guide examines the changes that ITIL and IT service management are bringing to your IT departments
Posted: 27 May 2014 | Published: 27 May 2014

IBM

Converged Infrastructure Trend 2- New skill sets
sponsored by Hewlett-Packard Enterprise and Intel ®
VIDEO: This short video discusses emerging trends that are impacting IT pros jobs, and learn about skill sets you need in order to be successful in this new style of IT.
Posted: 29 Jul 2013 | Premiered: 29 Jul 2013

Hewlett-Packard Enterprise and Intel ®

Cisco® ONE: The Value of Advanced Flow Control
sponsored by Cisco Systems, Inc.
WHITE PAPER: Discover how utilizing the advanced flow control capability in Cisco Open Network Environment (ONE) can help you overcome the complex monitoring challenges you are facing today.
Posted: 28 Jun 2013 | Published: 31 May 2013

Cisco Systems, Inc.

ITIL: The building blocks of an ITSM strategy
sponsored by FrontRange Solutions Inc.
EGUIDE: Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
Posted: 09 Jan 2012 | Published: 06 Jan 2012

FrontRange Solutions Inc.

Business-Critical Benefits of Workload Automation Solutions
sponsored by ASG Software Solutions
WHITE PAPER: Enterprises have struggled with workload automation (WLA) implementation because of its complexities, dependencies, and costs. These obstacles existed primarily because WLA was simply not a mature technology. However, today WLA solutions are widely accessible and achievable. Read this paper to learn about the latest innovations.
Posted: 08 Feb 2010 | Published: 08 Feb 2010

ASG Software Solutions