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Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant.
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Access this paper to learn about Customer IAM and how it is similar to IAM and learn the key ways they are different from each other. Find out which could be the right choice for your organization.
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This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.
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The main aim of any software modernization project is to help companies create new business value. However, the best investment can be working with what you already have. This guide makes the case for legacy software modernization. Get the details here.
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Understanding where your organization stands in the Identity Security Maturity Model can help you identify gaps and plan for improvement in your Identity Security strategy. Read this paper to learn more and find your place in the model.
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Read this paper to learn how new data infrastructure is coming and what that new infrastructure will look like as well as why we actually need it.