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SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.
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Transactional application availability is more important than ever to businesses in a globalized economy. This Vendor Spotlight examines the various architectural approaches to ensuring application uptime and availability, particularly a clustered file system approach with clustered services.
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This crucial white paper discusses a printing solution that allows you to easily add wireless direct printing and touch-to-print technology to your printer or MFP, allowing the entire office to print from their mobile devices.
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PassMark Software recently conducted performance testing on eight security software products, on Windows 7 Ultimate Edition. View this white paper to uncover how the software performed in different areas. Each guideline is explained further in the resource.
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The DB2 Viper is contributing significant advancements in database compression technology. This white paper compares the leading data server compression utilities and details how to reduce storage costs and improve performance.
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Every day, millions of files are exchanged all over the world by corporations, government entities and other organizations. Most file transfers use the popular protocol known as FTP. This paper will examine how FTP has become the standard for business-to-business file transfers and the key pitfalls that face management using this open protocol.
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This research provides advice on when to replace FTP with managed file transfer (MFT) solutions and which features to consider. MFT solutions can be MFT software and MFT as a service. The report also highlights where MFT fits into the technology landsacpe, along with some of its key benefits.
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Databases store extraordinarily valuable and confidential data. An increasing number of compliance regulations compel organizations to audit access to this sensitive data and protect it from attack and abuse.
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This exclusive paper discusses an easy-to-use mobile printing solution that offers multiple ways to print from any mobile device along with simple, straightforward management.
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This exclusive paper examines a policy-based imaging and printing compliance solution that can help your keep the critical data you print safe and secure.
